Posted 2 years ago

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Employment Type:

  • Full Time

Featured Benefits:

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401K
  • Disability Insurance

Duties, included but not limited to:

  • Receive, review, interpret, and organize data to then configure our benefit administration system on deadline.
  • Consult with brokers, group administrators, and third-party technical support teams to clarify data and resolve discrepancies.
  • Update and maintain enrollment and deduction data to ensure the benefit administration system and any integrated provider remains in sync.
  • Conduct analysis and provide reports to internal and external clients in support of day-to-day business.
  • Build professional relationships with group/company, broker, and carrier contacts and serve as a primary point of contact for enrollments. Establishing a friendly, helpful, and trusting relationship is key to our world-class customer service.
  • Resolve data discrepancies quickly and escalate issues when appropriate.
  • Superb communication skills to interact with teammates and clients to manage expectations, explain complex technical processes, and gather answers to improve the data and the overall technical experience.

UPG offers a casual work environment that thrives on collaboration and excellence. Flex hours, bonus opportunities, and special off-site company events help to keep our office environment energetic and exciting.

Qualifications

  • An outstanding ability to analyze, interpret, and communicate findings
  • Self-starter with superb attention to detail and critical-thinking skills
  • Ability to manage multiple tasks simultaneously
  • Ability to detect potential issues and eager to help identify and implement solutions
  • Strong project management and organization
  • Microsoft Suite (Excel, Word, Outlook) experience preferred
  • Knowledge of group insurance benefits (medical, dental, vision, disability, life, etc.) is a big plus
  • Experience configuring Employee Navigator is an even bigger plus

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